Link Search Menu Expand Document

Pickup a Ticket

Technicians can pickup a ticket themselves.

Technicians can select and pick up the Tickets from the Ticket List.

Pickup Ticket - List Tickets

Technicians can also pickup the ticket from the Ticket Details Page.

Pickup Ticket - Ticket Details

Assign Ticket

Tickets can be assigned from the Ticket List. Select the tickets you want to assign and choose a technician from the Assign Button.

Ticket Assign - Ticket List

Tickets can also be assigned from the Ticket Details View.

Ticket Assign - Ticket Details View